Is Moontel really free?
Yes. Moontel is built around free mobile data. Complete a survey that matches your profile. Once your completion is confirmed, your eSIM and free mobile data unlock. Some surveys may end early when you are not part of the audience they are looking for.
How do surveys become mobile data?
Complete a survey inside the Moontel app. When your survey completion is confirmed, mobile data is added to your Moontel eSIM.
Do I need a new eSIM for every trip?
No. Moontel is designed around one eSIM that stays on your phone.
Does the Moontel eSIM expire?
No. Your Moontel eSIM is permanent - it never expires, so you can keep earning and using free data any time.
Does Moontel replace my main SIM?
No. Moontel works as a second mobile data line. Your main SIM can stay active for your normal number, calls, and messages.
Where does Moontel work?
Moontel is designed to work across 218 supported countries and destinations. Coverage, speed, and data allowance may vary by destination and local network.
What are Moontel Levels?
Moontel Levels are optional upgrades for users who want more data, more speed, or more control.
What phone do I need?
You need an eSIM-compatible, unlocked phone. You can check device compatibility before opening the Moontel web app.
When can I access Moontel?
Moontel is available through the web app. Open the app, create your account and complete an eligible survey. Once the completion is confirmed, your permanent eSIM will be ready to install and the installation option will appear.
